The American Airlines incident took place at San Francisco International Airport as flight 591 prepared to take off for Dallas/Fort Worth.
Passenger Surain Adyanthaya, who posted the video to Facebook, said that preceding the footage the employee had “violently” taken the stroller from the mother, hitting her and narrowly missing her baby.
The footage shows the mother clearly distraught as other employees and passengers try to intervene.
One male passenger demands the name of the employee involved and when a man dressed in American Airlines uniform enters the plane, the passenger tells him: “Hey, bud, you do that to me and I’ll knock you flat.”
The employee confronts the passenger, telling him to “stay out of this”, then saying: “Hit me! Come on, bring it on.”
He adds: “You don’t even know what the story is.”
The passenger replies: “I don’t care what the story is. You almost hurt a baby.”
American Airlines said in its statement: “What we see on this video does not reflect our values or how we care for our customers. We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident.”
The airline said it was “making sure all of her family’s needs are being met while she is in our care”.
American Airlines upgraded the woman and her family to first class when she took another flight to Dallas.
Silver Cross is launching an Aston Martin limited edition baby stroller which will set you back a cool £2,000 ($3,000).
Babies can bask in an interior lined with Alcantara – the ultra soft Italian suede made to the same specifications as James Bond’s favorite motor.
The leather trimmed push bar and even the swish alloy wheels are based on the same design as the rare $1.9 million One-77 coupe.
The smooth air-ride suspension is said to glide over every kind of terrain from gravel drives and grass to rocky roads and pavements.
An adjustable handlebar allows mums, dads and nannies to move it into a comfortable pushing position and the travel system includes a carry cot and reclining seat.
Made in partnership with British pram firm Silver Cross, the limited edition Silver Cross Surf – Aston Martin Edition already has a waiting list with just 800 being made for sale.
Silver Cross Aston Martin edition baby stroller
Both companies say the stylish pram is “designed to perfection with every detail considered”.
Each handmade buggy will carry the prestigious Aston Martin logo on the chassis, wheels and interior and is expected to be built at the factory in Bradford.
Silver Cross which has made prams for royal babies and tots of superstars from Mick Jagger to Lily Allen reckons its latest addition is the most expensive – and exclusive baby accessory in the world.
Chairman Alan Halsall who rescued the company from administration in 2002 said: “I am thrilled that Silver Cross and Aston Martin are working together and have produced this brand new totally exclusive pram which is a great testament to two of the most famous British brands.”
Alan Halsall was keeping mum on whether parents to be Prince William and Kate Middleton had put their names down for one.
“We’re delighted if any consumer chooses a Silver Cross product,” he said.
An Aston Martin spokesman said: “Silver Cross has a long tradition of providing the finest for new families.
“The Silver Cross Surf – Aston Martin Edition has taken inspiration from our own expertise in engineering and design, with many of the materials and techniques used on the pram, also used in our own Aston Martin interiors.”
The limited edition and individually numbered prams will only be available from Harrods in April.